FAQ’s

Most frequently asked questions

Sizing & Fit

To find your perfect size, please have a look at our size guide. Generally, one should take the following steps to determine the right size for himself:

Chest Measurement: Measure around the fullest part of your chest, just under your arms. Ensure the tape is snug but not uncomfortable.
Waist Measurement: Measure around your natural waistline, which is usually just above the belly button.
Shoulder Measurement: Measure from the edge of one shoulder to the other across your back.
Sleeve Length: Measure from the top of your shoulder down to your wrist bone.

Still unsure? Send us an email. We’d love to help you find the right size!

Just like men, women should also see the size chart before ordering a leather jacket. Additionally, they can measure their accurate size by following the steps mentioned above.

How should my jacket fit?

Choose a leather jacket that feels snug and comfortable at the same time, so you can move freely. Shoulders must align with seams, sleeves end at the wrists, and the body should contour without tightness. 

Still unsure? Send us an email. We’d love to help you find the right size!

Choose a leather jacket that feels snug and comfortable at the same time, so you can move freely. Shoulders must align with seams, sleeves end at the wrists, and the body should contour without tightness.

Product & Quality

An efficient production process and a long-term commitment to serving our customers with exceptional leather apparel encourage us to charge way less than other brands. 

We operate with a vision to become a recognized name in leather fashion, so money is just a by-product of it. Every customer acquired, and a long-term relationship built is our ultimate success.

Besides focusing on the strength of the jacket, we pay special attention to the soft lining, padding, breathability, and stitching to make every wear a memorable experience.

We use cowhide or sheepskin to make every leather jacket a masterpiece, able to withstand the test of time.

Shipping & Order Details

Standard shipping is free for anywhere in the United States. It takes up to 12-15 business days for your order to be shipped (in unforeseen circumstances, such as bad weather or holiday rush, this timeframe might be increased). You will receive a tracking number once your order is shipped, and through this number you will be able to find out the expected delivery date.

Expedited shipping is available just in case you are in a hurry. You can upgrade your shipping method at checkout for an additional fee of $20. 

No, we don’t ship our orders to APO/FPO/DPO addresses.

Yes, we offer worldwide delivery, except for the sanctioned countries. Despite the challenges involved in international shipment, we make sure our products reach the intended customer in a safe and smooth manner.

Check out your spam folder, your email provider might have marked our order confirmation email as spam. If you use Gmail, check your Promotions inbox – you will find the option at the top of the page.

If you haven’t got your confirmation email in either of the tabs, shoot us an email at info@usjackets.com. We will update you on your order status.

To ensure delivery to your inbox in the future, please add info@usjackets.com to your address book and safe-sender list.

Once your order has been shipped, you’ll receive a shipping confirmation email and tracking number. If you haven’t received an email and a tracking number in more than 10 business days, send us an email, and we will assist you further.

Exchanges & Returns

In case you have ordered the wrong size, color, or design, or you are not fully satisfied with the product, you can always initiate a return or exchange process. An order is eligible for an exchange or return as long as:

  • The product is in its original condition, and the packaging
  • The product is not damaged 
  • Your return request is submitted within 30 days of receiving your original order

The return and exchange process for international customers varies slightly from those living in the United States. However, we assure you that it’s a simple and transparent one, with our support team ready to guide you at every step.

Contact our support team at info@usjackets.com.

Outfit Care

The following tips will help you take care of your leather jacket:

Regular Cleaning: Wipe with a damp cloth to remove surface dirt. Minimize the use of soap.

Conditioning: Apply leather conditioner every 6-12 months to keep the leather supple.

Avoid Water: Keep the jacket dry. 

Storage: Store it in a cool, dry place. 

Avoid Sunlight: Avoid prolonged sunlight exposure to prevent the jacket from fading.

You can find plenty of products online to moisturize, polish, and clean your jacket. Do your own research and verify the authenticity of the product before using any.